Before you request support, please make sure that you have the latest software version installed and that you have read the help file or corresponding material with a view to your question.

We try to reply to each support enquiry. So, if you will not receive an answer within at the latest 5 days you should control your e-mail account! Sometimes our replies come back with the remark that the recipient are unknown. In such cases we have no further possibility to contact the addressees.

Please use the form below in which all fields are required.Thank you very much; we respond as soon as possible.